Onboarding Manager Experience
Several dependencies on their employee training upon stakeholders from other company areas
The Opportunity - Endava BOD expansion has rose up to hundreds of employees that require an onboarding process that can be verified and tracked.
The solution -A task manager product was developed for new joiners and admins that boosts the integration of every single process and stakeholder during the new joiner onboarding.
The tool is made to work on any training situation, for instance: technical trainings.
This product has iterated 4 times since it's conception on every user test.
The UX Approach -The solution was conceived and refined by UX Research and prototyping using these qualitative and quantitative methods:
| 1. Task Analysis | |
|---|---|
| Stakeholder Interviews & Benchmarking | Journey mapping for all stakeholders |
| 2. Scoping | |
|---|---|
| Quantitative - Tasks count, Dependencies flow | Qualitative - Reviewal of 4 self-methods used currently for training tracking by each stakeholder, most of them made on Excel |
| 3. Prototyping | |
|---|---|
| User Test - User cases derived from research tried on Wireframes | Quick Iteration - Several versions were deployed during user tests to accelearte the error making prior to development |
| 4. Deployment | |
|---|---|
| User Stories, Wireframing, Cases of Use | |
The Deliverables - Customer Journey Map, Stakeholder Map, User Persona Chart, Current User Flow, Wireframes
Check the wireframe in invision
HERE
Check the customer journey
HERE